Customers switch channels.
You stay in one.
Connect WhatsApp, Instagram, and AI voice calls in one inbox. Automate follow-ups, qualify leads, and close deals — 24/7.
Secure credit card required · 7-day free trial · Cancel anytime
from 2,000+ businesses worldwide
Trusted by fast-growing companies worldwide
See the platform your team will love.
From shared inbox to AI automation — every tool your team needs, beautifully designed and ready in minutes.
Every WhatsApp message, Instagram DM, and AI voice call lands in one shared team inbox. Assign, resolve, and collaborate — no lead ever slips through.
Every stage of the customer journey.
Automated.
Automate every step from inquiry to booking, follow-up, payment and repeat business across the channels your customers already use.
Every inquiry captured in real time.
Most leads go cold in the first hour — not from lack of interest, but slow response. DuoChat starts a conversation the moment intent is shown.
Every WhatsApp message lands directly in your shared team inbox. No message missed, no lead lost — even when your team is offline.
Instagram DMs, story replies, and ad comments all routed to one inbox automatically with full context.
Web chat visitors are captured in real time. AI responds instantly, qualifies them, and keeps them engaged.
AI voice agents capture callers and follow up on WhatsApp automatically — closing the loop without manual effort.
Interested in pricing…
Saw your ad, can you help?
How does the free trial work?
Need to upgrade my plan
One CRM. Every channel your team needs.
Replace five disconnected tools with one unified CRM — shared inbox, AI chatbot, broadcast campaigns, analytics, and AI voice agents across every channel.
Missed call
Missed call
Sure!
Hi Parth, I have schedu…
Call ended
Krists Roze
+91 98765 43210
6:39 PM
6:40 PM ✓✓
All conversations. One shared inbox.
- Assign to any agent instantly
- Labels, filters & priority queues
Flow Builder
Duo AI Bot
Build AI bots. Without writing code.
- Visual flow builder — no code
- GPT-powered natural language
Diwali Sale Campaign
12,842 contacts · 2 hrs ago
Sent
12.8k
Opened
80%
Replied
14%
Reach thousands. Instantly.
- Schedule & personalise campaigns
- 99.2% delivery rate
Live Performance
Last 7 days · All agents
Avg Response Time
↓ 12%48s
CSAT Score
↑ 0.34.9
Conversation volume · today
Data that drives better decisions.
- Agent performance leaderboards
- CSAT & resolution tracking
Rahul Mehta
AI that calls your leads. Automatically.
- Calls leads in under 60 seconds
- Auto call summaries & CRM sync
Your AI that picks up the phone
Train an AI agent once. It calls your leads, qualifies them, follows up, and books appointments — 24/7, while you focus on closing.
- Calls leads within 60 seconds of sign-up
- Natural conversation with memory and context
- Works 24/7 with zero idle time or cost
- Full call transcripts & recordings delivered after every call
Duo AI Agent • Active Call
Calling: Rahul Sharma • 02:34
How it works
With duochat growing your Business effortless
Powerful tools to capture leads across every channel, automate conversations, and grow faster
Create your duochat account
Sign up and access your unified dashboard instantly. No setup stress, no technical steps — just open the platform and get started.
Connect Your Channels
Link WhatsApp, Instagram, and your other channels in minutes. All conversations flow into one shared team inbox automatically.
Start Converting Leads
Automate replies, qualify leads with AI, run campaigns, and close deals — all from one place, across every channel.
Built for every industry
Whether you're selling products, booking appointments, or managing support — duochat unifies every customer conversation into one CRM that fits how your team works.
Turn abandoned carts into revenue
- Recover abandoned carts automatically
- Real-time order & shipping updates
- Product launch broadcasts
Qualify leads before you pick up the phone
- Auto-qualify inbound enquiries
- Schedule site visits via WhatsApp
- AI calling to follow up warm leads
Automate admissions & student support
- Handle enquiries 24/7 with AI
- Send schedules & fee reminders
- Onboard new students automatically
Reduce no-shows and manual calls
- Send appointment reminders
- Share lab reports securely
- AI agent books & reschedules visits
Turn abandoned carts into revenue
- Recover abandoned carts automatically
- Real-time order & shipping updates
- Product launch broadcasts
Qualify leads before you pick up the phone
- Auto-qualify inbound enquiries
- Schedule site visits via WhatsApp
- AI calling to follow up warm leads
Automate admissions & student support
- Handle enquiries 24/7 with AI
- Send schedules & fee reminders
- Onboard new students automatically
Reduce no-shows and manual calls
- Send appointment reminders
- Share lab reports securely
- AI agent books & reschedules visits
Fill tables and boost repeat orders
- Send daily specials & offers
- Table reservations on WhatsApp
- Collect post-visit reviews automatically
Drive more test drives and service bookings
- Auto-qualify car buying enquiries
- Book service appointments via chat
- Send service reminders & updates
Engage customers across every step
- Onboard customers with zero friction
- Send policy & EMI reminders
- Collect KYC documents on WhatsApp
Build a loyal customer base
- Personalised offers via WhatsApp
- New arrival & restock alerts
- Loyalty points & reward updates
Fill tables and boost repeat orders
- Send daily specials & offers
- Table reservations on WhatsApp
- Collect post-visit reviews automatically
Drive more test drives and service bookings
- Auto-qualify car buying enquiries
- Book service appointments via chat
- Send service reminders & updates
Engage customers across every step
- Onboard customers with zero friction
- Send policy & EMI reminders
- Collect KYC documents on WhatsApp
Build a loyal customer base
- Personalised offers via WhatsApp
- New arrival & restock alerts
- Loyalty points & reward updates
Frequently Asked Questions
Can't find what you're looking for? Contact support.
DuoChat is an omni-channel CRM and unified messaging platform. It brings WhatsApp, Instagram DMs, AI voice calls, and more into a single shared team inbox — so your team can manage every lead, automate replies with AI chatbots, run broadcast campaigns, and track performance across all channels from one dashboard.
DuoChat currently supports WhatsApp (via the official Meta Cloud API), Instagram DMs and story replies, AI outbound voice calls, and website chat. All channels feed into a single unified inbox, so your team works from one place regardless of where the customer reaches out.
Yes — DuoChat offers a 7-day free trial with full access to all features across every channel. Sign up in minutes and start automating right away. After your trial, choose the plan that fits your team size and messaging volume.
DuoChat integrates natively with Shopify, Google Sheets, Zoho CRM, WooCommerce, and 30+ other tools. We also offer a full REST API and webhook support for building custom integrations with your existing CRM or data stack.
Yes. DuoChat uses end-to-end encryption for all messages and stores your data on secure, compliant infrastructure. We follow industry-standard security practices and are GDPR-aligned. Your customer data is never used for advertising or shared with third parties.
Get started today
Supercharge your Business Across Every Channel
See why duochat is the all-in-one omni-channel CRM trusted by modern businesses to unify conversations, convert more leads, and engage customers faster.